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FAQ

FAQ

How Can We Help You?

How Can I Order a New or Replacement Bearing?
Contact us with your application details and we will make sure you get the right material, design, and installation guidance for your application.
What Application Details Are Required To Suggest a Bearing Solution?
For the quickest way to find a solution, send us a drawing or sketch of the application. If this is not available, the basic information we require is typically shaft size, sliding or rotating speeds, bearing housing dimensions, and information about lubrication/water flow/etc.
Where Are Thordon Bearings Made?
Thordon manufactures all of the bearing materials right here in Canada. The main factory and head office is located in Burlington, Ontario and is a 4th generation, family-owned Canadian business.
What's a "Millstream"?
A mill stream historically would have been the waterway leading up to a sawmill, grist mill, or other water powered mill of some sort. As our business is strongly linked with hydropower in Canada, we felt this was a good link back to the earliest water powered machinery that helped advance industrialization in Canada.
Can Millstream Visit My Site or Plant?
Of course! The best way to understand a tricky bearing or sealing challenge is to see it in real-life, so we are always happy to arrange a visit to your power station, factory site, or equipment location to try to help identify how we can help. Send us a note via the contact form or give us a call and we'll set it up.
Can Millstream Help With Machining?
We are available to help provide guidance for your own machine shop or contractor, or we can coordinate with local partners that we work with to take care of machining of the finished parts for you.